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• INFO SESSION- An Introduction to CTC Services

  • When
    08/24/2026
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  Show details
• AI & Hiring: Bolting on AI Skills -PUBLIC

  • When
    08/27/2026
  •  
    12:00 PM - 1:00 PM
  • Location
    Virtual (Zoom)

  Register

  Presented by John Rood, CEO & Founder, Proceptual

  This seminar will provide participants with the latest information and insights on artificial intelligence as it relates to the hiring process.  In the HR world, new technologies are transforming the way companies hire, train, and compensate employees. This presentation will give an overview of the AI-driven hiring landscape, with special attention paid to the ethical, DEI, and compliance issues these new tools raise. Attendees will learn about HR tools, such as Applicant Tracking Systems, which use automated or AI-driven technology.

  
  

  About the Presenter:

  John Rood is CEO and co-founder of Proceptual, which provides compliance solutions for emerging regulation of automated hiring systems and AI. Previously, Rood was founder at Next Step Test Preparation, which he grew from a two-person tutoring operation to a market leader in pre-health entrance exam test preparation before selling to private equity. He holds his bachelor’s degree from Michigan State University and his master’s from the University of Chicago.

  Show details
• INFO SESSION- An Introduction to CTC Services

  • When
    08/31/2026
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  Show details
• INFO SESSION- An Introduction to CTC Services

  • When
    09/09/2026
  •  
    7:00 PM - 8:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  
  

  
  

  Show details
• CliftonStrengths GROUP Intensive -PUBLIC Workshop

  • When
    09/11/2026
  •  
    10:30 AM - 2:30 PM
  • Location
    Virtual
  • Spaces left
    4

  Register

  Led by Bliss Hansen, CTC Instructor

  
  

  DEADLINE TO REGISTER AND PAY is MONDAY, SEPT. 7 by 4pm CT. 

  DEADLINE TO TAKE ASSESSMENT IS WEDNESDAY, SEPT. 9.

  
  

  The CTC CliftonStrengths Virtual Workshop Intensive is a highly interactive virtual experience combines expert facilitation, peer learning, breakout sessions, practical exercises, and real-time coaching to help you move beyond self-discovery and into action. Unlike AI and generic career advice, CliftonStrengths provides a personalized framework based on who you naturally are at your best. Participants gain clarity, confidence, and language to articulate their value in a way that resonates with employers.

  Outcomes:
  1. Identify and understand your Top Five CliftonStrengths themes
  2. Discover how your strengths influence your work style, communication, and decision-making
  3. Learn how to showcase your strengths in your resume, LinkedIn profile, networking conversations, and interviews
  4. Create CARS  -  compelling accomplishment stories - that demonstrate your value to employer

  5. Develop a draft of your brand statement.

  6. Develop a personalized strategy for leveraging your strengths throughout your job search and career

  
  

  This is a unique opportunity to move from discovery to intentional planning and action. Rather than taking a scattershot approach to your job search, you'll learn how to focus on opportunities that align with your natural talents and energize your work. Through the power of group learning and facilitated reflection, participants leave with a deeper understanding of themselves and a practical roadmap for career success.

  The CTC CliftonStrengths Virtual Workshop Intensive is built around Gallup's CliftonStrengths assessment, one of the world's most respected talent development tools. Rooted in more than 40 years of research and used by millions of professionals worldwide, CliftonStrengths helps you identify the natural talents that drive your success and shows you how to leverage them strategically throughout your career.

  
  

  Workshop is limited to 4 participants.

  Clients who have registered and paid for the workshop will receive instructions on how to access and complete the CliftonStrengths assessment the Monday prior to the workshop. Clients must complete the assessment by the stated deadline so they can download it and email it to the facilitator so she may review it. The facilitator does not have access to the online version.

  Client feedback:

  "Bliss is in the right career! Her five strengths were spot on. She was excellent at listening and summarizing back to us."  

  Show details
• INFO SESSION- An Introduction to CTC Services

  • When
    09/15/2026
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  Show details
• Onboarding for Success: Prepare, Connect, and Thrive in Your New Role -PUBLIC

  • When
    09/16/2026
  •  
    6:00 PM - 7:30 PM
  • Location
    via ZOOM

  Register

  Facilitated by by Lauren Marder, CTC Coach

  
  

  Set yourself up for success—starting now! Whether you're still navigating your job search or already in your new role, this interactive workshop will equip you with the mindset, strategies, and tools to engage with confidence.

  You’ll learn how to:

  • Understand expectations and clarify your role
  • Build trust and relationships with colleagues and managers
  • Prioritize early wins and avoid common missteps

  You’ll leave with a personalized action plan and practical resources to help you integrate, contribute, and grow from day one.

  About the Instructor:

  Lauren Marder is an accomplished Talent Management and Development professional with a demonstrated history of improving performance through organizational development solutions and leadership coaching. She has extensive experience partnering with stakeholders to achieve business success, creating strategy, designing and developing solutions using systems and design thinking, and implementing them with change management and continuous improvement. Lauren coaches neurodivergent individuals for career success, both on the job and during job transition. She also consults with companies to implement practices that value and support a neurodiverse workforce. Lauren holds an MA in Business Education, HR Management & Organization Development from the University of Minnesota and is a Co-Active Coach through the Coaches Training Institute.

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• INFO SESSION- An Introduction to CTC Services

  • When
    09/21/2026
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  Show details
• HIRED and HOW: CTC Alumni Share their Secrets of Success (PUBLIC)

  • When
    09/22/2026
  •  
    6:00 PM - 7:30 PM
  • Location
    Virtual

  Register

  Moderated by Jennifer Wonderly, CTC Program and Coaching Director

  This workshop will feature a panel of former CTC clients who will share the lessons and strategies they learned at CTC.  This may include:

  • Best practices for managing your job search
  • Working effectively with your coach
  • Networking Strategies that pay off
  • Advice and lessons learned from job transition

  ..and more!

  If you have any questions about accessing the workshop, please contact:
  

  Jennifer Wonderly, Program and Coaching Director at jwonderly@ctcchicago.org.

  Anita Jenke, Executive Director (Cell: 708-785-1938 or ajenke@ctcchicago.org)

  Show details
• Contract Confidence: Build Your Business, Protect Your Peace - PUBLIC WORKSHOP

  • When
    09/23/2026
  •  
    5:30 PM - 7:00 PM
  • Location
    Virtual (Zoom Link Sent After Registration)

  Register

  Led by: Ranya Verson

  Leadership Coach and CTC Alumna

  
  

  Perfect for: Freelancers, consultants, creatives, and emerging entrepreneurs ready to level up their client relationships and protect their bottom line.

  Description:

  Whether you're signing your first freelance agreement or scaling a portfolio of clients, contracts can feel like a maze of legal jargon, payment delays, and scope creep. This interactive workshop — led by strategic leadership coach and organizational advisor Ranya Verson, M.Ed. — helps solopreneurs and entrepreneurs decode contracts, set boundaries, and build systems that protect your time, energy, and income.

  Ranya blends deep empathy with practical strategy, drawing from years of experience guiding founders, executives, and creatives through the messy middle of client relationships, vendor setups, and emotional curveballs. You’ll walk away with tools to:

  • Understand contract archetypes and spot red flags before you sign
  • Map your payment ecosystem and choose systems that work for you
  • Review legal language with confidence (IP rights, NDAs)
  • Manage client relationships, communication breakdowns, and “hurry up and wait” delays
  • Build a book of business with repeat clients, referrals, and professional reputation

  This isn’t just a legal checklist — it’s a mindset shift. You’ll leave with a toolkit of templates, scripts, and strategies to run your business like a leader, not just a service provider.

  Please complete a brief, anonymous, pre-workshop survey. Click here for survey.

  Show details
• Networking with Purpose and Confidence- PUBLIC

  • When
    09/24/2026
  •  
    6:00 PM - 7:30 PM
  • Location
    Virtual (Zoom Link Sent After Registration)

  Register

  Led by Dale Lasky, CTC Career Coach

  
  

  Program Description:

  Networking with Purpose and Confidence is a 90-minute, interactive workshop that helps participants master strategic networking. We’ll explore the purpose of networking and provide practical strategies for how, when, and where to network, turning ordinary conversations into career-enhancing connections. Designed for anyone from recent graduates to mid-career professionals transitioning, this session combines academic research, hands-on practice, and actionable strategies to deliver tremendous return on investment (ROI) for personal and professional growth.

  A comprehensive workbook accompanies this workshop. Access the Networking Workbook here.
  

  About the Instructor:

  After 25+ years as a business education teacher (and being named the 2009 Illinois Teacher of the Year), Dale made the leap from classroom to corporate, bringing with him a playbook built on connection, compassion, and curiosity. Think of him as a veteran coach with the heart of a teacher, someone who knows how to read a room, spark growth, and inspire action. Dale doesn’t just deliver information, he delivers transformation using “how to” secrets of positive habit formation. He’s known for creating warm, energizing learning environments where people feel safe to grow, supported to lead, and motivated to improve. His sessions are interactive, strengths-based, and sprinkled with just the right amount of humor to keep people engaged (and awake after lunch). Whether it’s a team of new hires or senior leaders, Dale adapts his style to meet people where they are and help them get where they need to go. He likes to say that he develops people, not robots.
  

  Show details
• INFO SESSION- An Introduction to CTC Services

  • When
    09/28/2026
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  Show details
• It's Not What You Think: It's How You Feel About What You Think That Matters (PUBLIC)

  • When
    09/30/2026
  •  
    1:30 PM - 3:30 PM
  • Location
    virtual (Zoom)

  Register

  
  

  Led by: Blanche Roberts, Certified Resilience Coach

  Would it surprise you know you have thousands of thoughts throughout each day? 

  Most of these we are not even aware of while others appear every day and won’t go away!

  This workshop aims to serve as a primer - an introduction to understanding your mind, thinking, and thoughts.

   You will learn:

  ·       The physiology of thinking 

  ·       What happens inside of you when you think

  ·       The thinking traps we habitually “fall for” and how they affect us

  ·       Practical techniques (and wisdom) to become more aware of unhelpful thoughts

  ·       Healthier ways to "experience" and relate to your thoughts

  About the presenter:

  Blanche is the former Program and Coaching Director for Career Transitions Center. Having personally experienced many career transitions, planned and unplanned, Blanche’s passion is to help clients discover how to thrive from their own career transition effort. 

  Blanche earned a BA at Dartmouth College, an MBA at DePaul University and is a Certified iPEC Empowerment Coach and a Certified Resilience Coach through the Heart Math Institute.  Blanche has lived and worked abroad in Spain, Chile, and Brazil teaching Spanish and English. She is also a former CTC client and volunteer career coach.
  

  Show details
• INFO SESSION- An Introduction to CTC Services

  • When
    10/05/2026
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  Show details
• INFO SESSION- An Introduction to CTC Services

  • When
    10/14/2026
  •  
    7:00 PM - 8:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  
  

  
  

  Show details
• CliftonStrengths GROUP Intensive -PUBLIC Workshop

  • When
    10/16/2026
  •  
    10:30 AM - 2:30 PM
  • Location
    Virtual
  • Spaces left
    4

  Register

  Led by Bliss Hansen, CTC Instructor

  
  

  DEADLINE TO REGISTER AND PAY is MONDAY, OCT. 12 by 4pm CT. 

  DEADLINE TO TAKE ASSESSMENT IS WEDNESDAY,OCT. 14.

  
  

  The CTC CliftonStrengths Virtual Workshop Intensive is a highly interactive virtual experience combines expert facilitation, peer learning, breakout sessions, practical exercises, and real-time coaching to help you move beyond self-discovery and into action. Unlike AI and generic career advice, CliftonStrengths provides a personalized framework based on who you naturally are at your best. Participants gain clarity, confidence, and language to articulate their value in a way that resonates with employers.

  Outcomes:
  1. Identify and understand your Top Five CliftonStrengths themes
  2. Discover how your strengths influence your work style, communication, and decision-making
  3. Learn how to showcase your strengths in your resume, LinkedIn profile, networking conversations, and interviews
  4. Create CARS  -  compelling accomplishment stories - that demonstrate your value to employer

  5. Develop a draft of your brand statement.

  6. Develop a personalized strategy for leveraging your strengths throughout your job search and career

  
  

  This is a unique opportunity to move from discovery to intentional planning and action. Rather than taking a scattershot approach to your job search, you'll learn how to focus on opportunities that align with your natural talents and energize your work. Through the power of group learning and facilitated reflection, participants leave with a deeper understanding of themselves and a practical roadmap for career success.

  The CTC CliftonStrengths Virtual Workshop Intensive is built around Gallup's CliftonStrengths assessment, one of the world's most respected talent development tools. Rooted in more than 40 years of research and used by millions of professionals worldwide, CliftonStrengths helps you identify the natural talents that drive your success and shows you how to leverage them strategically throughout your career.

  
  

  Workshop is limited to 4 participants.

  Clients who have registered and paid for the workshop will receive instructions on how to access and complete the CliftonStrengths assessment the Monday prior to the workshop. Clients must complete the assessment by the stated deadline so they can download it and email it to the facilitator so she may review it. The facilitator does not have access to the online version.

  Client feedback:

  "Bliss is in the right career! Her five strengths were spot on. She was excellent at listening and summarizing back to us."  

  Show details
• INFO SESSION- An Introduction to CTC Services

  • When
    10/20/2026
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  Show details
• INFO SESSION- An Introduction to CTC Services

  • When
    10/26/2026
  •  
    11:00 AM - 12:00 PM
  • Location
    Virtual (Zoom)

  Register

  Join us for a one-hour introduction to the Career Transitions Center (CTC) and discover how we help can help you move toward work that is meaningful, fulfilling, and aligned with your goals.

  CTC staff will walk you through our holistic, personalized approach to career transition—combining weekly one-on-one coaching, practical skill-building workshops, access to an AI-powered career development platform, peer support, and our alumni network. You’ll learn how we support people at every stage of change, from job loss and career reinvention to re-entering the workforce with clarity and confidence.

  This session is ideal for professionals who are unemployed, underemployed, or simply ready for something more.

  We’re excited to meet you, hear your story, and explore what’s next in your career journey.

  Show details
• CliftonStrengths GROUP Intensive -PUBLIC Workshop

  • When
    11/20/2026
  •  
    10:30 AM - 2:30 PM
  • Location
    Virtual
  • Spaces left
    4

  Register

  Led by Bliss Hansen, CTC Instructor

  
  

  DEADLINE TO REGISTER AND PAY is MONDAY, NOV. 16 by 4pm CT. 

  DEADLINE TO TAKE ASSESSMENT IS WEDNESDAY, NOV. 18.

  
  

  The CTC CliftonStrengths Virtual Workshop Intensive is a highly interactive virtual experience combines expert facilitation, peer learning, breakout sessions, practical exercises, and real-time coaching to help you move beyond self-discovery and into action. Unlike AI and generic career advice, CliftonStrengths provides a personalized framework based on who you naturally are at your best. Participants gain clarity, confidence, and language to articulate their value in a way that resonates with employers.

  Outcomes:
  1. Identify and understand your Top Five CliftonStrengths themes
  2. Discover how your strengths influence your work style, communication, and decision-making
  3. Learn how to showcase your strengths in your resume, LinkedIn profile, networking conversations, and interviews
  4. Create CARS  -  compelling accomplishment stories - that demonstrate your value to employer

  5. Develop a draft of your brand statement.

  6. Develop a personalized strategy for leveraging your strengths throughout your job search and career

  
  

  This is a unique opportunity to move from discovery to intentional planning and action. Rather than taking a scattershot approach to your job search, you'll learn how to focus on opportunities that align with your natural talents and energize your work. Through the power of group learning and facilitated reflection, participants leave with a deeper understanding of themselves and a practical roadmap for career success.

  The CTC CliftonStrengths Virtual Workshop Intensive is built around Gallup's CliftonStrengths assessment, one of the world's most respected talent development tools. Rooted in more than 40 years of research and used by millions of professionals worldwide, CliftonStrengths helps you identify the natural talents that drive your success and shows you how to leverage them strategically throughout your career.

  
  

  Workshop is limited to 4 participants.

  Clients who have registered and paid for the workshop will receive instructions on how to access and complete the CliftonStrengths assessment the Monday prior to the workshop. Clients must complete the assessment by the stated deadline so they can download it and email it to the facilitator so she may review it. The facilitator does not have access to the online version.

  Client feedback:

  "Bliss is in the right career! Her five strengths were spot on. She was excellent at listening and summarizing back to us."  

  Show details
• CliftonStrengths GROUP Intensive -PUBLIC Workshop

  • When
    12/18/2026
  •  
    10:30 AM - 2:30 PM
  • Location
    Virtual
  • Spaces left
    4

  Register

  Led by Bliss Hansen, CTC Instructor

  
  

  DEADLINE TO REGISTER AND PAY is MONDAY, DEC. 14 by 4pm CT. 

  DEADLINE TO TAKE ASSESSMENT IS WEDNESDAY, DEC. 16.

  
  

  The CTC CliftonStrengths Virtual Workshop Intensive is a highly interactive virtual experience combines expert facilitation, peer learning, breakout sessions, practical exercises, and real-time coaching to help you move beyond self-discovery and into action. Unlike AI and generic career advice, CliftonStrengths provides a personalized framework based on who you naturally are at your best. Participants gain clarity, confidence, and language to articulate their value in a way that resonates with employers.

  Outcomes:
  1. Identify and understand your Top Five CliftonStrengths themes
  2. Discover how your strengths influence your work style, communication, and decision-making
  3. Learn how to showcase your strengths in your resume, LinkedIn profile, networking conversations, and interviews
  4. Create CARS  -  compelling accomplishment stories - that demonstrate your value to employer

  5. Develop a draft of your brand statement.

  6. Develop a personalized strategy for leveraging your strengths throughout your job search and career

  
  

  This is a unique opportunity to move from discovery to intentional planning and action. Rather than taking a scattershot approach to your job search, you'll learn how to focus on opportunities that align with your natural talents and energize your work. Through the power of group learning and facilitated reflection, participants leave with a deeper understanding of themselves and a practical roadmap for career success.

  The CTC CliftonStrengths Virtual Workshop Intensive is built around Gallup's CliftonStrengths assessment, one of the world's most respected talent development tools. Rooted in more than 40 years of research and used by millions of professionals worldwide, CliftonStrengths helps you identify the natural talents that drive your success and shows you how to leverage them strategically throughout your career.

  
  

  Workshop is limited to 4 participants.

  Clients who have registered and paid for the workshop will receive instructions on how to access and complete the CliftonStrengths assessment the Monday prior to the workshop. Clients must complete the assessment by the stated deadline so they can download it and email it to the facilitator so she may review it. The facilitator does not have access to the online version.

  Client feedback:

  "Bliss is in the right career! Her five strengths were spot on. She was excellent at listening and summarizing back to us."  

  Show details